Important Products Safety Recall Notice: Amprobe AM-540 and AM-550 Digital Multimeters
Amprobe is voluntarily recalling the AM-540 and AM-550 Digital Multimeters, all of which were sold between January and March 2012. Stop using these products immediately!
These meters may not meet the requirements of their CAT IV 600 V / CAT III 1000 V ratings. This can pose a risk of the meter failing if overvoltage occurs which can lead to a risk of shock, explosion, electrocution, or thermal burns.
Description of the Problem:
A production issue has led to a potential safety issue where the meter may not withstand the energy of transient overvoltage, which could cause the meter to explode or experience arcing that could put the user at serious risk of harm. This recall does not affect Amprobe AM-510, AM-520 and AM-530 digital multimeters.
To request a replacement product, please contact 888.993.5853. The service team will provide a postage paid label for the return shipment. As soon as we receive your recalled product, we will mail you the replacement product with no cost to you.
We recognize that recalls inconvenience our customers and we are committed to providing you with an alternate product with minimal disruption for you.